Last Update: 02/07/2025
1. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit a website. These files allow the site to remember your actions and preferences (such as login, language, font size, and other display settings) for a period of time, so you don’t have to re-enter them every time you return to the site or navigate from one page to another.
How Cookies Work:
- Stored locally on your device by your web browser
- Contain information about your preferences and activities
- Help websites provide personalized experiences
- Can be managed through your browser settings
2. Types of Cookies We Use
2.1 Essential Cookies (Always Active)
These cookies are necessary for the website to function properly and cannot be disabled.
Purpose:
- User authentication and login sessions
- Shopping cart functionality (for premium subscriptions)
- Security and fraud prevention
- Load balancing and performance optimization
- Language and accessibility preferences
Examples:
- Session ID cookies
- Authentication tokens
- Security verification cookies
- Load balancer cookies
2.2 Analytics Cookies (Requires Consent)
These cookies help us understand how visitors interact with our website.
Purpose:
- Website usage statistics
- User behavior analysis
- Performance monitoring
- Feature usage tracking
- Error reporting and debugging
Third-Party Services:
- Google Analytics
- Hotjar (user behavior analytics)
- Internal analytics platform
2.3 Marketing Cookies (Requires Consent)
These cookies are used to track visitors across websites for advertising purposes.
Purpose:
- Targeted advertising
- Social media integration
- Conversion tracking
- Retargeting campaigns
- Marketing campaign effectiveness
Third-Party Services:
- Google Ads
- Facebook Pixel
- LinkedIn Ads
- Twitter conversion tracking
2.4 Functional Cookies (Requires Consent)
These cookies enable enhanced functionality and personalization.
Purpose:
- Personalized content recommendations
- User interface customizations
- Social media sharing features
- Live chat functionality
- Video content delivery
Third-Party Services:
- YouTube (embedded videos)
- Social media widgets
- Customer support chat tools
3. Cookie Duration
3.1 Session Cookies
- Duration: Deleted when you close your browser
- Purpose: Temporary functionality during your visit
- Examples: Login sessions, shopping cart contents
3.2 Persistent Cookies
- Duration: Remain on your device for a set period
- Typical Lifespan: 30 days to 2 years
- Purpose: Remember preferences across visits
- Examples: Language settings, login preferences
4. Third-Party Cookies
We use trusted third-party services that may place cookies on your device:
4.1 Google Services
- Google Analytics: Website usage analysis
- Google Ads: Advertising and conversion tracking
- Google Maps: Location services (if used)
- Privacy Policy: policies.google.com/privacy
4.2 Social Media Platforms
- Facebook/Meta: Social sharing and advertising
- LinkedIn: Professional networking features
- Twitter: Social media integration
- Each platform has its own privacy policy
4.3 Other Services
- Payment Processors: Secure transaction processing
- Email Services: Newsletter and notification delivery
- Support Tools: Customer service functionality
5. Legal Basis for Cookie Processing
Data processing through cookies is based on:
5.1 Legitimate Interest
- Essential website functionality
- Security and fraud prevention
- Performance optimization
- Analytics for service improvement
5.2 Consent
- Marketing and advertising cookies
- Social media integration
- Non-essential functional cookies
- Third-party tracking services
5.3 Contractual Necessity
- User account management
- Payment processing
- Service delivery
- Customer support
6. Managing Your Cookie Preferences
6.1 Cookie Consent Banner
When you first visit OpinSpire, you’ll see a cookie consent banner allowing you to:
- Accept All: Consent to all cookies
- Reject All: Decline non-essential cookies
- Customize: Choose specific cookie categories
- Learn More: Access this detailed cookie policy
6.2 Browser Settings
You can modify your cookie preferences at any time through your browser settings:
Google Chrome:
- Settings > Privacy and security > Clear browsing data
- Settings > Privacy and security > Cookies and other site data
Mozilla Firefox:
- Options > Privacy & Security > Cookies and Site Data
- Choose “Custom” settings for detailed control
Safari:
- Preferences > Privacy > Manage Website Data
- Block all cookies or manage by website
Microsoft Edge:
- Settings > Permissions > Cookies and site permissions
- View all cookies and site data
6.3 Mobile Browsers
iOS Safari:
- Settings > Safari > Privacy & Security
- Block All Cookies or Allow from Websites I Visit
Android Chrome:
- Chrome menu > Settings > Privacy and security
- Cookies > Allow or block cookies
7. Impact of Disabling Cookies
7.1 Essential Cookies (Cannot be Disabled)
Disabling would prevent:
- Logging into your account
- Maintaining session state
- Basic website functionality
- Security protections
7.2 Analytics Cookies
Disabling would result in:
- Less personalized user experience
- Limited ability to improve services
- Reduced error detection and fixing
- General analytics instead of personalized insights
7.3 Marketing Cookies
Disabling would mean:
- Less relevant advertising
- Repeated display of same ads
- No retargeting campaigns
- Generic marketing content
8. Data Collection and Privacy
8.1 Information We Collect via Cookies
- Technical Data: IP address, browser type, device information
- Usage Data: Pages visited, time spent, click patterns
- Preference Data: Language, layout settings, accessibility options
- Authentication Data: Login status, session information
8.2 Data Sharing
Cookie data may be shared with:
- Service Providers: Analytics, hosting, payment processing
- Advertising Partners: For targeted marketing (with consent)
- Legal Authorities: When required by law
- Business Transfers: In case of merger or acquisition
8.3 Data Security
We implement appropriate safeguards for cookie data:
- Encryption: Sensitive data encrypted in transit and storage
- Access Controls: Limited access to authorized personnel
- Regular Audits: Security assessments and monitoring
- Incident Response: Procedures for handling security breaches
9. International Data Transfers
We implement appropriate safeguards for international data transfers:
- Standard Contractual Clauses: EU-approved transfer mechanisms
- Adequacy Decisions: Transfers to countries with adequate protection
- Privacy Shield: For US-based services (where applicable)
- Binding Corporate Rules: Internal data transfer policies
10. Your Rights Regarding Cookies
10.1 Right to Information
- Clear explanation of cookie usage
- Access to this detailed cookie policy
- Information about third-party cookies
- Regular updates on cookie practices
10.2 Right to Control
- Consent Management: Control cookie preferences
- Opt-out Options: Withdraw consent at any time
- Browser Controls: Manage through browser settings
- Third-party Opt-outs: Direct opt-out from service providers
10.3 Right to Access and Deletion
- Data Access: Request information about cookies stored
- Data Deletion: Request removal of cookie data
- Account Deletion: Complete removal of all data
- Portability: Receive your data in portable format
11. Updates to This Cookie Policy
11.1 Policy Changes
This cookie policy may be updated periodically to reflect:
- Changes in cookie usage
- New third-party services
- Legal requirement updates
- Technology improvements
11.2 Notification Process
We will notify users of significant changes through:
- Email Notification: Sent to registered users
- Website Banner: Prominent notice on the platform
- Cookie Banner Update: Modified consent options
- Version History: Available upon request
11.3 Effective Date
Changes take effect immediately for:
- Legal compliance requirements
- Security improvements
- Essential functionality updates
Changes take effect after 30 days notice for:
- New cookie types
- Additional third-party services
- Marketing and advertising changes
12. Tourism Industry Considerations
12.1 Seasonal Usage Patterns
Our analytics cookies help us understand:
- Seasonal employment review patterns
- Peak usage during hiring seasons
- Geographic usage variations
- Industry-specific browsing behaviors
12.2 Multi-language Support
Cookies help provide:
- Automatic language detection
- Preferred language storage
- Regional content customization
- Accessibility adaptations
12.3 Mobile-First Approach
Given tourism workers’ mobile usage:
- Mobile-optimized cookie consent
- Responsive cookie management
- Mobile app integration
- Touch-friendly interfaces
13. Contact Information
13.1 Cookie Policy Questions
For questions about this cookie policy:
- Email: privacy@opinspire.com
- Subject Line: “Cookie Policy Inquiry”
- Response Time: 3-5 business days
13.2 Technical Support
For technical issues with cookies:
- Email: support@opinspire.com
- Response Time: 24-48 hours
- Available: Business days 9 AM – 6 PM CET
13.3 Data Protection Officer
For privacy and data protection matters:
- Email: dpo@opinspire.com
- Response Time: 30 days maximum (GDPR requirement)
14. Additional Resources
14.1 Related Documents
- Privacy Policy: Comprehensive data protection information
- GDPR Compliance: Detailed rights and procedures
- Terms & Conditions: Platform usage terms
14.2 External Resources
- Your Online Choices: youronlinechoices.eu – Industry opt-out platform
- Google Analytics Opt-out: tools.google.com/dlpage/gaoptout
- About Cookies: aboutcookies.org – General cookie information
Contact Information: OpinSpire S.r.l.
Email: privacy@opinspire.com
This cookie policy is governed by the laws of Italy and international privacy standards.
We are committed to transparent cookie usage and respect for user privacy preferences. Your trust is important to us.